If you have received only a portion of your order and have items outstanding, please note there are two likely reasons for this:
- You have one or more items that were advertised as being available for pre-order when your purchase was made. These items would have had a date posted on the product, in the cart and also in the order confirmation email.
- If you are certain you have no pre-orders and more than 2 business days have passed since the tracking confirms your delivery, we should treat your package as lost. In this case you may write to us mentioning order no & your day time phone no to firstname.lastname@example.org or alternatively you may call us on 011-40575161