Where is my refund?

Where is my refund?

PLEASE WAIT 15  DAYS FOR YOUR REFUND TO APPEAR ON YOUR BANK STATEMENT and your refund email to be sent from the date you send in your return.

Please allow up to 7 days for transit and 14 days for your return item to be received into our facility and processed.  It must be inspected for condition and your card credited for the purchase.YOU WILL RECEIVE AN EMAIL when your refund is issued.

If, after 21 days from the date you postmarked your return, you do not yet see a credit or an email referring to same, please contact us.

Please note: Agents do not have returns information until your return is posted and may not submit a refund claim until 21 days have passed.