If your package has been lost after being shipped, and you have been charged for the items, we will assist in finding or promptly replacing your purchase.
A package should be considered lost if:
Please file a lost package report to log the claim.
We will research the shipment, attempt to find it, and failing recovery issue a credit to you in the form of gift card or refund in your bank account.
In this case you may write to us mentioning order no & your day time phone no to email@example.com or alternatively you may call us on 011-40575161
Please expect 3-4 business days for a representative to assist you.