Lost or stolen packages

Lost or stolen packages

If your package has been lost after being shipped, and you have been charged for the items, we will assist in finding or promptly replacing your purchase.

A package should be considered lost if:

• - It shows as delivered to the wrong location
• - It shows as delivered to you more than 2 business day ago
• - It is 'stuck' in the system for more than 5 business days

Please file a lost package report to log the claim. 

We will research the shipment, attempt to find it, and failing recovery issue a credit to you in the form of gift card or refund in your bank account.  

In this case you may write to us mentioning order no & your day time phone no to care@unicoretail.com or alternatively you may call us on  011-40575161

Please expect 3-4 business days for a representative to assist you.